Terms of Service

Welcome to Trugen AI! We appreciate your interest in our platform. These Terms of Service ("Agreement") define the terms and conditions that govern your use of Trugen AI's services. By accessing or using our platform, you agree to be bound by these terms. If your organization has a separate Master Services Agreement with Trugen AI, those terms will supersede this Agreement.

1. Acceptance of Terms
By registering, accessing, or using Trugen AI, you confirm that you:
  • 1. Have read and understood this Agreement
  • 2. Are of legal age to enter a binding contract
  • 3. Are not prohibited from using Trugen AI under any applicable laws
  • 4. Have the authority to agree to these terms on behalf of yourself or your organization.

If you do not agree with any part of this Agreement, you may not use Trugen AI.

2. Accounts & Access

To use certain features of Trugen AI, you may need to create an account. You are responsible for safeguarding your account credentials and for all activities under your account. Trugen AI reserves the right to suspend or terminate accounts for any unauthorized or unlawful use.

3. Subscription & Renewal

If you subscribe to any of Trugen AI's paid features, your subscription will automatically renew unless you cancel before the renewal date. Subscription fees will be charged based on the current rates listed on our website.

4. Use of Trugen AI

You may use Trugen AI’s services in accordance with this Agreement. You agree not to:
  • 1. Modify, copy, distribute, or resell our services.
  • 2. Reverse engineer or attempt to derive source code.
  • 3. Use our platform for illegal or unethical purposes.
  • 4. Violate any applicable laws or regulations.

5. Intellectual Property

Trugen AI owns all intellectual property rights related to our platform, including software, algorithms, and documentation. By using Trugen AI, you do not gain any ownership rights.

6. Content & Data Usage

By using Trugen AI, you grant us a limited license to process, store, and analyze the content you submit. You are responsible for obtaining all necessary rights and permissions for any content you provide.

7. Fees & Payment

  • Payments must be made in accordance with our pricing and billing terms.
  • All fees are exclusive of taxes and applicable charges.
  • Late payments may result in suspension of services.

8. Warranties & Disclaimers

Trugen AI provides its services "as is." We do not guarantee uninterrupted or error-free performance. To the maximum extent permitted by law, we disclaim all warranties, express or implied.

9. Limitation of Liability

Trugen AI shall not be liable for indirect, incidental, or consequential damages arising from the use of our platform. Our total liability shall not exceed the amount you have paid us in the past 12 months.

10. Confidentiality

Both parties agree to maintain the confidentiality of non-public information shared under this Agreement.

11. Termination

We may suspend or terminate your access to Trugen AI if you violate these terms. Upon termination, your right to use our services will cease immediately.

12. Governing Law

This Agreement is governed by the laws of the USA. Any disputes shall be resolved in the courts of USA.

13. Contact Information

For any questions regarding these terms, please reach out to us at contact@trugen.ai.